Broadband and Wireless Setup

Dial up internet access is fast becoming extinct. Broadband internet access is available in most areas and is a much faster and less frustrating connection. It is also becoming more affordable – offering a variety of payment packages to meet your needs.

So, whether you would like to upgrade from dial up to broadband or you need help in your existing broadband connection, you have found your local experts.

Frequently Asked Questions Relating to Broadband and Wireless

Which Broadband Service should I use?

We can advise you on the best and most reliable broadband service in your local area that will meet your financial budget.

I am a technophobia – can you help me to order my new broadband?

If you have a fear of new technology and terminology, then we can assist you in arranging broadband access from your chosen provider.

I have received a letter from my broadband provider but don’t know what to do next. Can you help?

Yes, we often help customers at this stage. It is important that you hold on to the information sent by your provider. We will call out to your home or business and set up your broadband for you, whilst ensuring you have a secure connection.

I need a wireless router so I can connect to the internet from anywhere in my house/premises. Can you help?

Yes, if your broadband provider has not supplied a wireless router (a router with an antenna) then we can supply you with a suitable router, configure and install it.

I live in a house with thick walls – can I still use wireless?

There are solutions to this problem also. We will be able to detect the strength of your wireless signal in different areas of your house. We can provide advice and a solution to meet your specific needs. It is likely that you will need additional equipment e.g. a wireless signal extender.

I have wireless broadband already, but it works intermittently. Can you help?

Yes, we can advise on what might be wrong in this case and suggest or implement a solution.